ABSTRACT
Almost all researchers in the field of dispute
resolution agree that disputes are inevitable and
may become destructive in the construction
projects. Ellis & Baiden (2008) state that disputes
between project participants have been identified
as the principal causes of poor performance in
construction projects and that disputes very often
lead to prolonged delays in implementation, inter-
ruptions and sometimes suspensions. This poses a
serious risk for all parties to a construction project
if the disputes are not resolved before going to a
court since litigation is a long, expensive and acri-
monious process.
