Performance Appraisal

In a summary of literature on organizational design and systems analysis published in 1965, Haberstroh drew two broad conclusions from his review of performance measurement research: “First, performance reporting is omnipresent and necessarily so. Second, almost eveiy individual instance of performance reporting has something wrong with it” (Haberstroh, 1965). Performance appraisal remains both omnipresent and problematic today (Daley 1992; Zalesny and Highhouse, 1992; Gross, 1995).