ABSTRACT
Every organization needs motivated people! Why? Because all organizations seek to be effective, to get the job done. They also seek to be efficient, that is to maximize the outputs per unit of input. Efficiency is typically calibrated in terms of an organization’s productivity. To be both efficient and effective public managers must work with and through people. In the most generic sense, an organization is a group of people working toward a common goal. Both experience and common sense indicate that all people do not expend equal effort toward the realization of organizational goals. When they do not motivation problems are reflected in such factors as low productivity, absenteeism, and rapid employee turnover.
