ABSTRACT
This chapter demonstrates empirical software process improvement approaches by means of real-world case studies in the software industry.
The objectives of this chapter are as follows:
• To review a broad picture of software process improvement in the software industry
• To investigate the benefits and common goals of software process improvement in industry
• To explore a generic approach to assessment model-based software process improvement
• To demonstrate process improvement by the adaptation and integration of external and internal standards and models
In Chapter 17 practical technologies of software process improvement were explored. These technologies can be applied in software development organizations individually or collectively. This chapter describes benefits accruing from process improvement and its measurement, and demonstrates three industry case studies on empirical process improvement.
