ABSTRACT

The growing capabilities of wireless technologies have created the potential for a “totally connected” society, one in which every individual and every device is (or can be) linked to all others without boundaries of place or time. The potential benefits of such an environment to individuals, workgroups, and organizations are enormous. But the implementation of such an environment will be difficult, and will require not just the ubiquity of computer technology, but also the transparent availability of data and the seamless integration of the networks that tie together data and devices. This chapter presents a model for a pervasive information environment that is independent of technological change, and presents reasons why such a vision is necessary for long-term organizational success.