ACT: Institutionalizing Hoshin Kanri Through Standardized Work, Kaizen, and Leadership Development

Chapter 9 addresses the Act cycle and Experiment 7 of hoshin kanri so that organizations can institutionalize the hoshin system itself along with any new technologies and methodologies that you've identified in your midterm strategy and annual hoshin. The first step toward institutionalizing any process improvement is to adhere to the new standards that define it. This means the key to understanding the Act phase of hoshin kanri lies in the concept of standardized work, the bedrock of both lean enterprise and six sigma.