ABSTRACT

A computer salesman tried to convince a manager that purchase of a computer would do half of his work; the manager responded with, “Good! I’ll take two.” It doesn’t work quite that well, but the universal acceptance of the computer has greatly simplified the recordkeeping, calculations, charting, and reporting associated with quality control, process control, product improvement, and design of experiments. Considerable knowledge and effort are needed to make a computer perform usefully. A computer will generate beautiful charts, diagrams, paragraphs, or pictures from whatever instructions it receives. If one should blindly feed a computer a list of assorted voltages, wave­ lengths, and temperatures and then ask it to convert these data into a control chart for air flows, it will probably do just that. Meaningless, stupid, unbelievable? If this hasn’t been demonstrated in your com­ pany, try it.