ABSTRACT
In this volume of the Six Sigma and Beyond series, quality engineering expert D.H. Stamatis focuses on how Statistical Process Control (SPC) relates to Six Sigma. He emphasizes the "why we do" and "how to do" SPC in many different environments. The book provides readers with an overview of SPC in easy-to-follow, easy-to-understand terms. The author reviews and explains traditional SPC tools and how they relate to Six Sigma and goes on to cover the use of advanced techniques. In addition, he addresses issues that concern service SPC and short run processes, explores the issue of capability for both the short run and the long run, and discusses topics in measurement.
Introduction. The Need for Improvement. Problem Solving Techniques. Summarizing Dada. Descriptive Statistics. Normal Distribution. Process Variation and Control Charts. Preparing for Control Charts. Variable Charts. Attribute Charts. Other Charts. Control Chart Signals. Capability. Short Run SPC. Distribution Shape and Stability. Measurement System Analysis. Machine Acceptance. SPC for Non Manufacturing. Appendices. Flow process chart. Variable control chart form. Attribute control chart form. Control chart - process log sheet. Data collection sheet for capability analysis. Capability analysis sheet. Capability analysis - normal distribution. Capability analysis - skew distribution.
