ABSTRACT
RationalThinking Howdoyoufeelwhenyou'rehandlingacallfrom
aniratecustomer?Haveyoueverconcentratedon themetabolicchangesgoingoninsideyourbody? Trydoingthis:Payattentiontothewayyoufeelthe nexttimeyouhandleacallfromaniratecustomer. Getintouchwithyourbodyandfullycomprehend what'sgoingon.Ihavedonethis;here'showIfelt thelasttimeIhandledoneofthesecalls.