ABSTRACT
Unified messaging should not be confused with the even more sophisticated “universal messaging” which is defined as “the ability to create any type of message and to send it to anyone without regard to the recipient’s mailbox requirements.” In such an ideal world you can receive or send any kind of message, any time, anywhere. It’s technology that lets a user transmit voice, fax, pager and e-mail messages from a sin gle point, and likewise to see a consolidated list on a PC or other device containing details on all types of incoming waiting messages.
