ABSTRACT

The objective in this book is to present a model that is able to evaluate and prognosticate employee performance. In order to achieve this we needed first to look for possible solutions (Chapter 2) and to analyze the software process itself and its organization in the form of software teams (Chapter 3) with special roles. We had to analyze these roles (Chapter 4) in order to find the most important human features that influence the software process and to find a method that can describe the relationship between the already discovered software human factors and the way that they influence the employees’ productivity (Chapter 5).