ABSTRACT

E-Governance as a field of study is relatively new when considered within the broader historical context of US democracy. The advent of the modern Internet in the early 1990s yielded new technologies that began to shift citizen expectations of how government can -- and in many cases should -- govern. Though innovations continue to emerge at a rapid pace, these technologies may be used to reinforce long-held deliberative democracy principles, including transparency, accountability and flexibility. Advances in E-Governance offers a comprehensive exploration of the role that technological innovation plays in facilitating government action and citizen participation.

In this timely book, author Anthony Trotta differentiates e-governance from e-government and examines the increasingly important role social media and crowdsourcing have come to play in our democracy, and the interactions between technology, polling, voting, and outcomes. Including practical cases ranging from DMV registration to online tax filing and markers of successful implementation, Advances in E-Governance carefully addresses how the adoption and expansion of electronic platforms align with new government paradigms and looks to future trends in this rapidly expanding field. 

chapter 1|10 pages

Introduction

E-Government and E-Governance

chapter 2|17 pages

E-Governance Era

Paradigm Shifts and Megatrends, Janus Face of Technology, Digital Divide and the Hype Curve/Hype Cycle

chapter 3|10 pages

Technology Models and Societal Preferences

Technology Acceptance Model (TAM), Diffusion of Innovation (DOI), and Web Trust

chapter 7|21 pages

Modern Deliberative Democracy Means and Web 2.0 Technology

Social Media and Crowdsourcing

chapter 8|18 pages

Modern Deliberative Democracy Means and Web 2.0 Technology

Suggestion Boxes, Deliberative Mini-Publics, Citizen Review Panels, Deliberative Polls and Public Meetings

chapter 10|27 pages

E-Governance, Deliberative Democracy and Voting Processes

Part Two