ABSTRACT

Understand the Strategic Behavior in Queueing SystemsRational Queueing provides one of the first unified accounts of the dynamic aspects involved in the strategic behavior in queues. It explores the performance of queueing systems where multiple agents, such as customers, servers, and central managers, all act but often in a noncooperative manner.T

chapter 1|22 pages

Introduction

chapter 2|36 pages

Observable queues

chapter 3|24 pages

Information

chapter 4|26 pages

Customer decisions

chapter 5|30 pages

Social optimization and cooperation

chapter 6|48 pages

Monopoly

chapter 7|20 pages

Competition

chapter 8|24 pages

Routing in queueing networks

chapter 10|20 pages

Vacations

chapter 11|18 pages

Bounded rationality