ABSTRACT
Lean production addresses the shedding-waste problem through kaizen activities and lean methods; it addresses the keeping-it-removed problem through daily management (DM) and conformity to standard work. The purpose of DM is twofold: to maintain process stability and to retain the gains of past improvements. This chapter covers DM concepts and practices: tiers of standardized reviews and accountability; measuring performance, problem-solving, plan-do-check-act, and kaizen; leader standard work; visual management; gemba walks and roundings; meetings and daily huddles; and daily readiness and rapid response. Tiered accountability is carefully scrutinizing the process to identify performance gaps, then helping subordinates identify root causes and assisting in them solving and implementing solutions. Beyond supporting conformity to standard work and continuous improvement, leader standard work serves as a training and learning tool. Visual displays are the tools for DM and control; some common ones are: daily production tracking chart; daily task priority board; hourly priority status board; standard work for operator; and daily task accountability board.
