ABSTRACT

'This has always been the definitive text for PR in Australia. Public Relations: Theory and Practice is the complete companion for new and not-so-new practitioners. I'll be keeping a copy on my bookshelf.' - Tracy Jones, FPRIA former president, Public Relations Institute of Australia

Public relations is a dynamic and rapidly growing field which offers a variety of career paths. Whether you're building the public image of an organisation, developing news and social media strategies, or managing issues for a company or political party, you need strong communication skills and a sound understanding of public relations processes.

In this widely used introduction to professional practice, leading academics and practitioners outline the core principles of public relations in business, government and the third sectors. They show how to develop effective public relations strategies and explain how to research, run and evaluate a successful public relations campaign. Drawing on a range of communication and public relations theories, they discuss how to work with key publics, using all forms of media for maximum impact. It is richly illustrated with examples and case studies from Australia, New Zealand, Asia and other countries.

Public Relations has been substantially revised and includes newly written chapters on social media, tactics, integrated marketing communication, risk and crisis communication, public relations history, corporate and investor public relations, and law, as well as a new glossary of theoretical terms.

part 1|46 pages

Foundations of public relations

part 2|161 pages

Process and application of public relations

chapter 3|28 pages

Research and evaluation

chapter 4|31 pages

Strategy and planning

chapter 5|28 pages

Tactics

chapter 6|27 pages

Media relations

chapter 7|23 pages

Social media

part 3|103 pages

Working with key publics and fields of practice

part 4|84 pages

Navigating the challenges of public relations

chapter 13|30 pages

Crisis and issues management

chapter 15|28 pages

Ethical practice