ABSTRACT

This new textbook provides a complete study of human resource management from the perspective of management and operation in a hospitality environment. The hospitality industry continues to grow every day, bringing new challenges and opportunities. This up-to-date textbook provides the information on effective human resource management that managers need to know to succeed in today’s competitive hospitality business environment.

chapter 1|16 pages

Management

chapter 2|17 pages

Supervision

chapter 3|12 pages

Human Resource Management and the Law

chapter 4|24 pages

Recruiting and Hiring Personnel

chapter 6|20 pages

Staff Training

chapter 7|11 pages

Orientation and Socialization

chapter 8|12 pages

Performance Evaluation

chapter 9|15 pages

Environment in the Workplace

chapter 10|20 pages

Motivation

chapter 11|18 pages

Building Teams

chapter 12|13 pages

Respect in the Workplace

chapter 13|14 pages

Discipline