ABSTRACT
Answer plan This question requires you to demonstrate a good understanding of the Unfair Contract Terms Act 1977 (UCTA) and the Unfair Terms in Consumer Contracts Regulations 1999 (UTCCR). There are several ways in which it could be tackled, but it will always be important not to overlook the second part of the question. A simple exposition of the law, without any attempt to discuss the justification for the differences between the treatment of consumers and businesses, will be unlikely to receive high marks.
