ABSTRACT

The proposed abolition of Primary Care Trusts and transfer of their commissioning functions to GP consortia have been greeted with intense excitement by some GPs, and with extreme trepidation by others. This book explains what commissioning is and how to do it, enabling clinicians to flourish as commissioners in the new NHS. Some topics that will be familiar to readers, such as long term conditions management, patient safety and the wider determinants of health, are explored here from a commissioning perspective. Others which may be less familiar, such as how to delegate, how to improve productivity, management theories and the content of financial accounts, are explored in detail. Additional skills needed by commissioning GPs - fostering innovation, assertiveness and emotional competence as well as negotiation, presentation and even media management skills - are outlined in a clear and straightforward fashion, while the necessary attitudes involved are described with reference to the Nolan Principles of Public Life. A straightforward yet comprehensive guide, Effective GP Commissioning - Essential Knowledge, Skills and Attitudes will be essential for GPs, prospective GPs, and those with an interest in effective commissioning. 'A useful resource for all GPs whatever their level of engagement and indeed for non-clinicians also. Sunil Gupta is clearly a GP and business magpie who has an incredible ability to gather, organise and present useful information. The content of this book is well-researched linking considerable volumes of information in a very useful, constructive manner.' - From the Foreword by Simon Gregory

part 1|26 pages

Commissioning

chapter 1|6 pages

What is commissioning?

chapter 3|1 pages

The financial environment

chapter 4|1 pages

The political environment

chapter 5|4 pages

Government plans

chapter 7|7 pages

Some ideas to save money in the NHS

part 2|78 pages

Knowledge needed for effective GP commissioning

chapter 8|5 pages

Assessing local health needs

chapter 9|3 pages

Budgets

chapter 10|2 pages

Business plans

chapter 11|4 pages

Change implementation

chapter 12|3 pages

Commissioning case checklist

chapter 13|3 pages

Decision-making

chapter 14|2 pages

Delegation

chapter 15|2 pages

Emails

chapter 16|6 pages

Ethics

chapter 17|2 pages

Financial accounts

chapter 18|3 pages

Integration

chapter 19|6 pages

Key terms

chapter 20|2 pages

Long-term conditions management

chapter 21|8 pages

Management theories

chapter 22|3 pages

Mentoring

chapter 23|3 pages

Patient safety

chapter 24|3 pages

Public involvement and patient engagement

chapter 25|3 pages

Procurement

chapter 26|3 pages

Productivity

chapter 27|2 pages

Project management

chapter 28|2 pages

Quality improvement

chapter 29|3 pages

Recruitment

chapter 30|2 pages

Teamwork

chapter 31|3 pages

Wider determinants of health

part 3|58 pages

Skills needed for effective GP commissioning

chapter 32|7 pages

Assertiveness

chapter 33|2 pages

Avoiding burnout

chapter 34|5 pages

Cognitive behavioural therapy skills

chapter 35|2 pages

Conflict resolution

chapter 36|3 pages

Communication skills

chapter 37|4 pages

Consultation skills

chapter 38|2 pages

Dealing with difficult colleagues

chapter 39|3 pages

Emotional Bank Account

chapter 40|4 pages

Emotional competence

chapter 41|2 pages

Innovation

chapter 42|3 pages

Media skills

chapter 43|3 pages

Meeting skills

chapter 44|3 pages

Negotiating skills

chapter 45|2 pages

People skills

chapter 46|2 pages

Planning skills

chapter 47|4 pages

Political skills

chapter 48|2 pages

Presentational skills

chapter 49|2 pages

Stress management

chapter 50|3 pages

Time management

part 4|7 pages

Attitudes needed for effective GP commissioning

chapter |1 pages

Conclusion