ABSTRACT

This follow up to the 2003 edition of Job Feedback by Manuel London is updated to cover new research in the area of organizational management. This edition bridges a gap in research that now covers cultural responses to employer feedback, feedback through electronic communications, and how technology has changed the way teams work in organizations. The Power of Feedback includes examples of feedback from friends, family, colleagues, and volunteers in non-profit organizations. In this new book, both employers and employees will learn to view feedback as a positive tool for improving performance, motivation, and interpersonal relationships. Managers, human resource professionals, and students who will one day oversee teams will benefit from the research and advice found in The Power of Feedback.

 

 

part |77 pages

How People See Themselves And Others

chapter |12 pages

Introduction

The Power and Challenge of Feedback

chapter |16 pages

How and Why Feedback Works

chapter |16 pages

How People Evaluate Themselves

chapter |13 pages

The Source's Perspective

part |59 pages

Sources of Feedback Information and Support

chapter |13 pages

Performance Appraisal Methods

chapter |17 pages

360-Degree Feedback

chapter |11 pages

Assessment Centers and Simulations

chapter |16 pages

The Supervisor as Developer and Coach

part |53 pages

Expanding the Power of Feedback

chapter |10 pages

Feedback across the Globe

chapter |15 pages

Feedback in Teams

chapter |12 pages

Technology and Feedback