ABSTRACT

Process quality, in terms of monitoring how strategy principles are adhered to and developed (eg people-centred, participation, integration, commitment generation, etc; see Box 3.1). Indicators for these process components will need to be developed. Because of the qualitative nature of strategy processes, often a questioning approach will be best for monitoring (as used by the OECD DAC dialogues), rather than an approach of assessment against indicators. Chapter 5 (pages 161-172) lays out the component mechanisms in NSDSs, possible questions to ask, and methods that can be used to answer them. Table 5.13 may be found to be particularly helpful.