ABSTRACT

An increasing proportion of the world's poor is dependent on NGOs for the support the state cannot or will not provide, but little has been written to analyze or guide best management practice, which is so critical to their success. Managing for Change addresses the key operational issues facing NGO managers, drawing lessons from the reality of southern NGOs. It explores areas such as the formation of strategy, effective NGO leadership, the handling of donor relations, staff motivation and development, and the management styles most appropriate to crises and change.

chapter Chapter 1|16 pages

Introduction

chapter Chapter 4|21 pages

Learning for Change

chapter Chapter 5|23 pages

Strategy: Fads and Fancies

chapter Chapter 8|15 pages

Conclusions