ABSTRACT

This is the first book to take a truly global look at facilities operations management in the sport industry. Sports facilities management is in the national news with reports from the BBC that three 2012 Olympic venues in London are being evaluated by accountants to see whether they will deliver value for money. The current estimate of government spending on the games is £9.3billion. There is also an ongoing debate about the fate of the 80,000 seat stadium that is being constructed for the games at a cost of £500million.

Sport facilities of all shapes and sizes are an ingrained part of global sport management culture. As such, it is inevitable that students who enter into the field of sport management will interact with the management and operations of a sport facility at some point during their career. This textbook provides the theoretical foundation for sport facility operations management, and is supplemented both in the text and in the companion site containing: schematics, planning documents, sample forms, and sample ownership/ management structures.

In addition, each author will infuse research and experiences from sport facilities around the world (North America; Europe; Middle East/ Asia; Australia and New Zealand) to ensure that a global perspective is at the core of this book. This book is published with the sport management lecturer and student in mind.

part |1 pages

Prologue

part |1 pages

Section One Pre-Management and Pre-Operational Issues

chapter 2|17 pages

Ownership structures

chapter 3|19 pages

Financing sport facilities

part |1 pages

Section Two Implementation of Management and Operational Strategies

chapter 5|16 pages

Organizational management

chapter 6|20 pages

Human resource management

chapter 7|20 pages

Financial management

chapter 8|19 pages

Operations management

chapter 9|10 pages

Legal concerns for owners and managers

part |1 pages

Section Three Ancillary Issues in Management and Operations

chapter 10|16 pages

Facility marketing management

chapter 11|10 pages

Event planning in facility management

chapter 12|16 pages

Risk assessment in facility management

chapter 13|19 pages

Security planning for facility management

part |1 pages

Section Four Effectiveness of Management and Operations

chapter 14|24 pages

Performance management and benchmarking