ABSTRACT

Healthcare Performance and Organisational Culture examines the evidence for a relationship between organisational culture and organisational performance in the health care sector. This book provides essential information to assist health managers improve the performance of their organisation by addressing the factors of style and culture, using practical tools throughout to measure them and link them to performance. It comprehensively examines the theoretical basis of the relationship between organisational culture and performance and assesses the various tools designed to measure or assess the culture of organisations. All healthcare professionals and clinicians with management responsibilities will find this book essential reading.

part |2 pages

Part 1 How to make an evaluation

chapter 4|14 pages

How to plan an evaluation

chapter 5|14 pages

Practical issues and planning

part |2 pages

Part 2 Evaluation tools

chapter 6|16 pages

Concepts for making sense of an evaluation

chapter 7|10 pages

Evaluation design

chapter 8|6 pages

Process evaluation designs

chapter 9|10 pages

Outcome evaluation designs

part |2 pages

Part 3 Specific subjects

chapter 11|22 pages

Data-gathering methods

chapter 12|14 pages

The politics and ethics of evaluation

chapter 13|20 pages

Evaluating quality and qualefficiency

chapter 14|14 pages

Evaluation paradigms and perspectives