ABSTRACT
Perhaps no other person in the history of modern business has so profoundly affected the methods of quality improvement in industry than W. Edwards Deming. The subject of many books, articles, and television documentaries, Dr. Deming has become the world-recognized leader of the quality movement in industry.
TABLE OF CONTENTS
part |54 pages
Part One. The Cornerstones
part Two|34 pages
The Stepping Stones
part Three|74 pages
The Milestones
