ABSTRACT

In their new book Solving Managerial Problems Systematically, Hans Heerkens and Arnold van Winden teach students how to identify and efficiently deal with problems. The book uses the Managerial Problem-Solving Method, which deals with problems step by step.

Solving Managerial Problems Systematically describes the seven phases of the Managerial Problem-Solving Method, a roadmap on how to identify, conduct thorough research into, and lastly solve a core problem. This textbook treats the concept of a ‘problem’ as an analytical one; a concept that can be found in any department in any organisation. Creative techniques are used to help find a solution for the problems encountered, which makes the method an ideal tool that is applicable in nearly any situation.

Solving Managerial Problems Systematically is intended for Bachelor studies (professional education and university) where students engage in problems and problem-solving in individual courses, projects, or graduation. It is a valuable aid for consultants and advisors to help identify and analyse managerial problems, and to advise companies on possible solutions.

chapter 1|10 pages

A Framework for The Best Solution

chapter 2|10 pages

Untroubled Problems

chapter 3|10 pages

A Trouble-Shooter’s Log

chapter 4|14 pages

In Search of the Core Problem

chapter 5|8 pages

D3: Do, Discover, Decide

chapter 6|11 pages

In Search of the Unknown

chapter 7|18 pages

An Overview of Options

chapter 8|9 pages

The Client’s Move

chapter 9|7 pages

A Systematic Approach

chapter 10|8 pages

Keep Improving

chapter 11|16 pages

In Search of Knowledge