ABSTRACT

Ideas for better managing IT priority pressure become clear when the demands placed on IT professionals are viewed through the lens of the project management discipline. What is meant by the project management discipline is not the complex set of methods and tools that are generally associated with project management, but rather the resourceful and disciplined management of few key attributes of IT projects. Looking at IT work in this way focuses attention on the set of critical power and influence issues that lie at the heart of implementing successful IT-based performance improvement. This chapter contends that those IT professionals who effectively manage this aspect of IT projects better manage priority pressure. The goals of this chapter are to outline the project management perspective and enumerate a few key prescriptions for effectively addressing the power and influence challenges of IT projects.