ABSTRACT

Bureaucracy’s placement in the public sector has always meant that it operates in a fi shbowl. Yet, the twenty-fi rst century has redesigned the fi shbowl to put unprecedented pressures on public administration (Roberts, 2006). Demands by the news media, advocacy organizations, politicians, legislative auditors, and reformers constantly push the envelope for greater transparency, increased freedom of information, more openness in drafting of policies and regulations, enhanced whistle blower protections (and, subtly, encouragement of it), and expanded citizen involvement in agency decision-making. Simultaneously-if not hypocritically-those same social forces often push for greater privacy protections regarding agency data and personal information.