ABSTRACT
The purpose of this chapter is to make a few suggestions as to the attitude the workers ought to adopt towards scientific management and the problems arising out of it. The industrial efficiency of a workman depends, in the first place, on general ability, i.e, on such qualities as strength, initiative, power of adaptation, conciliation, and secondly, on specialised skill, the knowledge of some particular process or trade. In the old days the skilled trades could be entered only by a workman who had undergone a form of apprenticeship and fulfilled certain rules or customs of the trade. The skilled artisan was not a machine, merely carrying out detailed orders from some functional foreman, but a man expressing his own personality, and putting his soul into his work. Usually the skilled men were in fairly strong Unions.
