ABSTRACT
Increasing cultural diversity is anticipated throughout our society, and the projected work force in year 2000 and beyond will no longer be dominated by white men. Conceptually, diversity assessment for aging services is straightforward. Participants together address basic structures and operations of their organization and how they accommodate the increasing cultural diversity of aging-service consumers and staffs. The actual practice of diversity assessment, however, is more complex. Multicultural aging-service provider organizations reflect recognition of and respect for racial, ethnic, and cultural differences among elders and other consumers of eldercare services in their community. Such recognition and respect are reflected in the goals, procedures, and outcomes of the organization and network at every level and can be seen in each of the following, as described below: mission, governance and administration, personnel practices and staffing patterns, service offerings and caregiving approaches, targeting, and outreach and marketing approaches.
