ABSTRACT
The management of project stakeholders is critical to the success of every project. The management of stakeholder expectations can be difficult because of conflicting goals and expectations. Stakeholders can be internal or external to an organization. Internal stakeholders are those directly affected by the project, such as staff members. External stakeholders are interested parties that are not a part of the business, such as vendors, suppliers or lenders. It’s important for the project manager to know the stakeholders’ interests and understand their roles in the project and the organization. They help decide on issues from the beginning, during planning and at execution of the project. The tools and techniques to be utilized will include expert judgment, the use of analytical techniques and regularly scheduled meetings for stakeholder input, discussions and feedback. The stakeholder registry explicitly describes the individuals, agencies and institutions who share a stake or an interest in the project.
