ABSTRACT
Compliance is the ability to demonstrate that people are operating according to a set of requirements. An International Organization for Standardization definition states that quality control is the operational techniques and activities that are used to fulfill requirements for quality. The American Society for Quality uses the following definitions for Quality Assurance and Quality Control. The act of giving confidence; the state of being certain or the act of making certain. The planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled. An evaluation to indicate needed corrective responses; the act of guiding a process in which variability is attributable to a constant system of chance causes. The observation techniques and activities used to fulfill requirements for quality. Apply risk management to the various things in the Corrective and Preventative Action that need to be fixed and take appropriate action based on the risk level.
