ABSTRACT
Learning objectives After reading through this chapter you will be able to:
■ Differentiate between the different types of training typically offered at major and mega events
■ Discuss the budget implications of volunteer training ■ Explain how to go about conducting a training needs analysis ■ Explain how the responsibility for training is split between functional areas ■ Identify key steps in designing Web-based training ■ Discuss whether leadership training is important in the event environment and how
this might differ from the traditional business environment.
