ABSTRACT

In the previous chapter we established the changing purpose of the office environ-

ment with the shift in emphasis from the traditional office, with individual workers

undertaking process work, to a more collaborative dynamic environment with people

interacting on an ad hoc basis. The space created in the office environment can have

a direct impact on the creativity, productivity and the health and wellbeing of its

occupants. Using the workspace to deliver an organization’s business objectives

raises the space planning process to a strategic level and is a good example of how

the CREAM strategic planning process can link directly to the corporate strategic

planning process.