ABSTRACT
Consideration of the development of the social work business began with the pre-business era (Ch. 2), the era of the social democratic welfare state. In that era, public sector services like social work were regarded as driven by a dynamic different from that of the private sector. The distinctiveness involved in organising services such as social work was considered to derive from their connection with citizenship: ‘Values of equity and justice have to play a part in management in a way which would be irrelevant to most businesses’ (Flynn 1993:xiii).
