ABSTRACT
The last two chapters have discussed the conceptualisation of ‘measurement’, ‘outcomes’ and ‘learning’ that shaped the LIRP approach to evaluating educational performance in cultural organisations. This chapter discusses how these ideas were used to identify a suite of learning outcomes that were agreed by the research stakeholders as appropriate for museums, archives and libraries. Five Generic Learning Outcomes were identified and these are described here. The GLOs, as they came to be known, were tested in 15 cultural sites through smallscale research projects carried out by the staff of the various organisations. Once the pilot projects were complete, and after considerable collective discussion and some small modifications, the GLOs were accepted. They were perceived as sufficiently diverse to encompass all potential learning outcomes, easy to understand and as providing a language with which to talk about the multiple dimensions and outcomes of learning.
