ABSTRACT

This chapter focuses on employees’ experience of justice in organizations. It describes what justice is in human life and its importance in human life. It explains what justice is in organizations, and the different forms that justice in organizations or organizational justice takes. Specifically, it describes three forms of organizational justice – distributive justice, procedural justice, and interactional justice. For each of these three forms of organizational justice, the chapter describes its basic features, why employees are concerned about it, what consequences it is likely to have, and how it can be enhanced in an organization. In describing what can be done for enhancing each of the three forms of organizational justice in an organization, the basic features of that form of justice are considered. At the beginning of the chapter, an exercise is provided to facilitate sensitization to some features of organizational justice. At the end of the chapter, two exercises are provided to facilitate application of organizational justice in the actual workplace.