ABSTRACT
This chapter discusses how to use performance feedback to improve individual and team effectiveness. It summarizes the differences between a team and a group on decisions, disagreements, objectives, free expression, self-examination, roles, and shared leadership. Objectives are well understood and accepted by the team while group members do not necessarily accept common objectives. Roles are understood by all members of the team while individuals tend to protect their role and their niche in the group. The chapter also presents a few do’s and don’ts when giving feedback to the team. The feedback needs to be positive without hurting any of the members of the team.
