ABSTRACT
This chapter is organised into the five parts: a framework for the research design, context: setting and participants, methods for data collection, methods for data analysis, and trustworthiness of the study. The overall purposes of the case study were to provide a multifaceted picture of the newly revised English as an International Language (EIL) undergraduate program and to investigate, through the eyes of the participants, its strengths and areas that needed improvement. The case study explores the ways educators in the EIL program inspired their students to learn about EIL and appreciate the diversity of English, as well as the strengths and limitations of the EIL syllabus materials and pedagogical practices from students' perspectives. In fact, case studies are often spoken about as suitable for researchers who aim to highlight the innovative nature of a program and to evaluate its effectiveness.
