ABSTRACT
Good people management is all about character. Unlike the process of acquiring technical knowledge, where one fact or approach adds to existing material, learning about management can often challenge prior assumptions and practice. This can be uncomfortable and those people who prefer not to live with the struggle and ambiguity may simply put this book down and go back to their old ways. People strongly believe that there is no learning without change and no useful change without learning. There are many models used to describe the learning and change process. One that has stood the test of time is David Kolb’s Learning Cycle. Kolb argues that, whilst the cycle can be entered at any point, learning tends to start with an experience or activity. This chapter suggests five simple and effective ways of maintaining the management learning journey. Management is a noble and important profession, and managing people is one of the most important activities within any organisation.
