Skip to main content
Taylor & Francis Group Logo
Advanced Search

Click here to search books using title name,author name and keywords.

  • Login
  • Hi, User  
    • Your Account
    • Logout
Advanced Search

Click here to search books using title name,author name and keywords.

Breadcrumbs Section. Click here to navigate to respective pages.

Book

Cultural Competency for Public Administrators

Book

Cultural Competency for Public Administrators

DOI link for Cultural Competency for Public Administrators

Cultural Competency for Public Administrators book

Cultural Competency for Public Administrators

DOI link for Cultural Competency for Public Administrators

Cultural Competency for Public Administrators book

ByKristen A. Norman-Major, Susan T Gooden
Edition 1st Edition
First Published 2012
eBook Published 5 January 2015
Pub. Location New York
Imprint Routledge
DOI https://doi.org/10.4324/9781315705330
eBook ISBN 9781315705330
Subjects Politics & International Relations
Share
Share

Get Citation

Norman-Major, K.A., & Gooden, S.T. (2012). Cultural Competency for Public Administrators (1st ed.). Routledge. https://doi.org/10.4324/9781315705330

ABSTRACT

With a focus on a broad spectrum of topics--race, ethnicity, gender, disability, and sexual orientation at the federal, tribal, state, and local levels--this book equips readers to better understand the complex, real-world challenges public administrators confront in serving an increasingly diverse society.

The book's main themes include:

  • What is cultural competency and why is it important?
  • Building culturally competent public agencies;
  • Culturally competent public policy;
  • Building culturally competent public servants;
  • How do agencies assess their cultural competency and what is enough?

PA scholars will appreciate the attention given to the role of cultural competency in program accreditation, and to educational approaches to deliver essential instruction on this important topic. Practitioners will value the array of examples that reflect many of the common trade offs public administrators face when trying to deliver comprehensive programs and services within a context of fiscal realities.

TABLE OF CONTENTS

chapter 1|14 pages

Cultural Competency and Public Administration

ByKristen A. Norman-Major and Susan T. Gooden Part I. Culturally Competent Agencies, Policies, and Public Servants

part |2 pages

Part I. Culturally Competent Agencies, Policies, and Public Servants

chapter 2|13 pages

A New Kind of Public Service Professional: Possessing Cultural Competency Awareness, Knowledge, and Skills

ByMitchell F. Rice, Audrey L. Mathews

chapter 3|15 pages

Legally Competent Public Servants: State Statutory and Regulatory Mandated Cultural Competence Provisions

ByShelly L. Peffer

chapter 4|15 pages

Cultural Competence When Serving Abroad

ByChima Imoh

chapter 5|19 pages

Human Resource Management Practices That Facilitate Cultural Competence

ByHeather Wyatt-Nichol, Lorenda A. Naylor

part |2 pages

Part II. Cultural Competency in Action

chapter 6|17 pages

Developing Gender-Competent Public Administrators DeLysa Burnier

ByKristen A. Norman-Major, Susan T Gooden

chapter 7|21 pages

Cultural Competency in Hispanic Communities

ByAbraham David Benavides

chapter 8|20 pages

Cultural Diplomacy: Collaboration Between Tribal and State Governments

ByDiane-Michele Prindeville, Carrie D. La Tour

chapter 9|29 pages

Cultural Competency Around Sexual and Gender Orientation and Identity

ByWallace Swan, Mark French, Kristen A. Norman-Major

chapter 10|11 pages

Partnership for People with Disabilities Parthenia Dinora

ByKristen A. Norman-Major, Susan T Gooden

chapter 11|16 pages

Cultural Competency in Health Care: Standards, Practices, and Measures RaJade M. Berry-James

ByKristen A. Norman-Major, Susan T Gooden

chapter 12|20 pages

Cultural Competency in Disasters

ByFrances L. Edwards

part |2 pages

Part III. Educating for Cultural Competence

chapter 13|25 pages

Cultural Competency as a Standard for Accreditation

ByNadia Rubaii, Crystal Calarusse

chapter 14|21 pages

Cultural Competency in Public Administration Programs

ByPamela H. Lewis, Allen N. Lewis, Felecia D. Williams

chapter 15|11 pages

Cultural Competency in “Everyday” Public Policy Research

BySusan T. Gooden

chapter 16|18 pages

A Dialogic Model for Cultural Competency in the Graduate Classroom

ByMario Rivera, Richard Greggory Johnson III, and Glenda Kodaseet

chapter 17|16 pages

Educating for and Assessing Cultural Competence

ByJames Francisco Bonilla, Leah Ann Lindeman, Naomi Rae Taylor

chapter 18|19 pages

Cultural Competency Across the Master’s in Public Administration Curriculum

ByCurriculum Kristen A. Norman-Major

part |2 pages

Part IV. Conclusions

chapter 19|17 pages

Challenges to Cultural Competency in Public Administration

BySamuel L. Brown

chapter 20|7 pages

An Assessment of the State of Cultural Competency in Public Administration

BySusan T. Gooden, Kristen A. Norman-Major
T&F logoTaylor & Francis Group logo
  • Policies
    • Privacy Policy
    • Terms & Conditions
    • Cookie Policy
    • Privacy Policy
    • Terms & Conditions
    • Cookie Policy
  • Journals
    • Taylor & Francis Online
    • CogentOA
    • Taylor & Francis Online
    • CogentOA
  • Corporate
    • Taylor & Francis Group
    • Taylor & Francis Group
    • Taylor & Francis Group
    • Taylor & Francis Group
  • Help & Contact
    • Students/Researchers
    • Librarians/Institutions
    • Students/Researchers
    • Librarians/Institutions
  • Connect with us

Connect with us

Registered in England & Wales No. 3099067
5 Howick Place | London | SW1P 1WG © 2021 Informa UK Limited