Phase 6: Adaptive reuse/recycling – market needs assessment
Competitive pressures and economic conditions are driving companies’ search for competitive advantage beyond a focus on costs and budgets alone. Businesses and governments both need to develop an informed view of what customers and end-users of services value, and the level of their performance expectations (Leibfried, 1992). These business drivers have a direct influence on how buildings and facilities should perform. As a result, the drive exists to explore the performance of all business resources – people, property and technology (Then, 1994).