Looking to the future
The result is often that commercial buildings are inflexible, costly to operate, uncomfortable, not ecologically responsible and ultimately require significant reinvestment to ‘make them work’. This process, which has been characterized as dysfunctional by many writers, is a result of the way the real estate industry is structured in our society. Several authors in this book refer, for example, to the fragmentation of the building professions and the emergence of new specialties. Traditionally, the architect or master-builder exercised control over the entire building process and could, by implication, ensure a quality result.