Isolating the Effects of a Leadership Development Program, 116
The following situation is repeated often. A signiﬁcant increase in performance in a business measure is noted after a major leadership development program was conducted and the two events appear to be linked. A key executive asks, “How much of this improvement was caused by the leadership development program?” When this potentially challenging question is asked, it is rarely answered with any degree of accuracy and credibility. While the change in performance may be linked to the program, other factors usually have contributed to the improvement. This chapter explores the proven techniques used to isolate the effects of a leadership development program. These strategies are utilized in some of the best organizations as they attempt to measure the return on investment in leadership development.