chapter  1
28 Pages

Developing Leaders,

A Corporate Leadership Council study reports that 82 percent of companies with strong leadership displayed above-average revenue growth over a six-month period (2001). In addition to increased sales and profitability, customer and employee satisfaction is higher for organizations with strong leadership. A study conducted by the Conference Board found that companies rating themselves as having strong leadership capacity appeared more often at the top of Fortune’s list of “Most Admired” companies and were almost twice as likely to appear in the top quartile of the rankings (Csoka, 1998). Leading companies consider leadership development to be a business imperative and a critical component of business strategy and succession management.