chapter  1
16 Pages

The Big Issues

In the planning and design of shopping environments, consideration needs to be given to the great number of visitors passing through the centre each day. In the largest centres at weekends this volume can be over 100000 visitors a day and can reach several hundred thousands per week. Only major football stadiums and some of the largest railway stations and airports achieve a similar footfall. In addition to the shopping public that must be catered for, shopping centres employ large numbers of staff who run the shops, numbering from 3000 to 5000 people, depending on the size of centre, and they require facilities as well.