chapter  3
39 Pages

Managing resources

You may not naturally think of a battle as an operation! Nevertheless, a battle can be seen as the transformation of inputs – shells, troops, guns, expertise and experience – into a desired output: the defeat of the enemy. Commenting in his book Gallipoli (Wordsworth Editions, 1997) on the battle of Chunuk Bair during the First World War, Alan Moorhead describes the human causes of failure:

A more current example comes from the National Health Service.