ABSTRACT

This handbook consists of 19 chapters that critically review mainstream hospitality marketing research topics and set directions for future research efforts. Internationally recognized leading researchers provide thorough reviews and discussions, reviewing hospitality marketing research by topic, as well as illustrating how theories and concepts can be applied in the hospitality industry.

The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.

part |84 pages

Hospitality Marketing Concepts

part |152 pages

Hospitality Marketing Functions and Strategies

part |77 pages

Special Topics

chapter |28 pages

Internal marketing

chapter |23 pages

Strategic alliances