chapter  10
18 Pages

The abuse of older people in institutional settings

The role of management and regulation
WithRoger Clough

The statement that older people sometimes are abused in the places in which staff are expected to provide care needs frequent repetition. So, too, does the fact that what is termed ‘abuse’ is the assault, rape, or neglect of residents, or theft from them. Abuse in residential and nursing homes is particularly ugly and unpalatable because of the fact that people, in moving to a home, expect to be cared for. For harm to come from the staff in whom residents and relatives have placed trust is a frightening betrayal. That is not to claim that abuse is perpetrated only by staff: some abuse is perpetrated by residents.