chapter  9
12 Pages

The Usability of Facilities: Experiences and Eff ects

ByGORAN LINDAHL, GEIR HANSEN, KEITH ALEXANDER

Usability is an intriguing challenge for architects, designers and FM as it concerns how a space, an artifact, is actually used and the eff ects of that use. It is an equally challenging concept for organizational strategists as it includes the physical setting in which an organization performs its activities. This makes usability of facilities a topic at the center of the relationship between what we do and where we do it.