chapter  13
12 Pages

Co-Creation of Value in FM

ByKEITH ALEXANDER

Leading FM practitioner Oliver Jones (2010) highlighted the uniquely challenging set of circumstances that characterizes the ‘changing world’ in which contemporary organizations operate. In a keynote presentation to the inaugural conference of the UK Government Property Unit, he outlined the global situation many believe creates an unprecedented context for contemporary business. He argued that a combination of the credit crisis, climate change, population growth, health epidemics and security threats presents opportunities for innovation and business advantage through FM.